Last Updated: 12th December 2022
Welcome to the ActivEdge community!
2.User Account Creation
To use certain features of the Platform, you will need to create a user account (each, a "User Account") by providing your first and last names, an email address, a password, your date of birth and other information that we may require from time to time. You will also be required to create a username for your User Account in order to access the forum hosted on the Platform. Please provide accurate and current information when creating your User Account. You can also create a User Account by using your Facebook credentials.
ACTIVEDGE may, at its sole discretion:
(a) limit the number of User Accounts that you may create or maintain;
(b) stipulate additional conditions and requirements for the opening or maintaining of User Accounts; and/or
(c) refuse to create a User Account for you.
By using the User Account, you will be responsible for maintaining the security of your User Account access credentials, for all activities that occur under the User Account and any other actions in relation to the User Account (with or without your permission). ACTIVEDGE is not responsible for any loss or activity that results from the unauthorised use of your User Account due to your failure to secure your access credentials.
You should not share the access credentials of your User Account (including passwords) with any other person or allow any other person to access your User Account.
You must immediately notify the ACTIVEDGE team in writing at Admin@ActivEdge.sg of any unauthorised use of your User Account or any other breaches of security.
4.Suspension and termination
ACTIVEDGE will have the right to suspend access to your User Account, or to terminate your User Account, at any time and for any reason (including where you are in breach of any of the provisions in this Term of Use), subject to Applicable Laws.
You can choose to subscribe to the Platform either on a monthly or quarterly basis, or for such other periods that ACTIVEDGE may offer from time to time, and the applicable fees are set forth on the ACTIVEDGE webpage (https://www.ActivEdge.sg) or on the applicable app store from which the ACTIVEDGE App can be downloaded.
Eligibility for any promotions or discounts is ascertained at the time you subscribe and cannot be changed during the term of your subscription. You are responsible for reading and understanding the specific terms and conditions applicable to any promotions or discounts.
ACTIVEDGE reserves the right to revise and update the applicable fees for subscriptions (including the fees set out on the relevant app stores where you subscribe to the Platform), and the different subscription packages available, at any time at its sole discretion. Any such revision or updates to the fees will apply prospectively to any subscription entered into following the effective date of the fee revision or update.
We may provide a free trial subscription for a fixed period of time, as determined by ACTIVEDGE in its sole discretion. Unless otherwise stated by ACTIVEDGE in respect of specific promotions, free trials are only available to new ACTIVEDGE users, and ACTIVEDGE reserves the right to cancel any trial subscription immediately if we become aware that the subscriber has already had a trial subscription on a different User Account or using a different email address. Furthermore, any attempts to register for a further free trial on the same User Account or using the same email address may result in you being charged for the applicable subscription fees.
After the trial, your subscription will renew automatically at the full subscription price unless you cancel your subscription before the end of the trial.
To cancel your subscription during the trial, please refer to the instructions set out below under "Automatic renewal of subscription".
You can pay the fees for your subscription on the ACTIVEDGE website or ACTIVEDGE App either through a credit card, PayPal payment or Stripe payment, or through your account with the applicable app store in the case of the ACTIVEDGE App (i.e. through in-app purchases).
The price of your subscription, as well as the currency in which your subscription is payable, will be specified during the order process, and may vary depending on your country of residence (as determined by the IP address of your device used to access the Platform).
When you purchase a subscription, you must provide us with complete and accurate payment information. By submitting payment details, you represent that you are entitled to purchase a subscription using those payment details. If we do not receive payment authorization or any authorization is subsequently cancelled, we may immediately terminate or suspend your access to your subscription. ACTIVEDGE reserves the right to contact the issuing bank/payment provider and/or law enforcement authorities or other appropriate third parties if there is suspicious activity.
In addition to the subscription fee you are charged, certain banks and credit card issuers may charge a foreign transaction fee on transactions which take place abroad or in a foreign currency. You are responsible for paying any such fees.
4.Automatic renewal of subscription
Your subscription will automatically renew unless you cancel at least twenty-four (24) hours before the end of the current billing period. However, you may cancel your subscription at any time by navigating to your profile page and following the prompts to cancel your subscription.
Upon such cancellation, you will still be entitled to access the subscription services on the Platform for the remainder of the duration that you have paid for.
5.Cancellation and refund of subscription fees
Where you have subscribed for the Platform through an app store, the cancellation and refund of subscription fees will be governed by the applicable terms and conditions of that app store.
Where you have subscribed for the Platform through our website, you may change your mind and receive a full refund of the amount you have paid for the subscription within seven (7) days starting from the day you subscribed to the Platform through our website (the "Cooling-off Period"):
(a) if you sign up for a free trial, you agree that the Cooling-off Period for the paid subscription that you are receiving the free trial in connection with ends seven (7) days after you start the free trial - if you use the Platform during the free trial and don’t cancel the paid subscription before the free trial ends, you lose your right of withdrawal; and
(b) if you purchase a subscription, you agree that the Cooling-off Period is available for seven (7) days after you have paid for the subscription, but the Cooling-off Period expires once you use the Platform during that period.
Following expiry of the Cooling-off Period, subscriptions are non-refundable and there is no right to refunds or credits unless required by Applicable Laws. Although you may notify us of your intention to cancel your subscription at any time, such notice will only take effect at the end of your then current subscription period, and you will not receive a refund.
USE OF PLATFORM
By using the Platform, you confirm that you will not use the Platform for any of the following:
(a) Unlawful Activity – any activity that: (i) involves proceeds from any illegal or unlawful activity; (ii) publishes, distributes or disseminates any illegal or unlawful material or information; or (iii) otherwise violates, or could possibly violate, any civil and common laws, statutes, subordinate legislation, treaties, regulations, directives, decisions, by-laws, ordinances, circulars, codes, orders, notices, demands, decrees, injunctions, resolutions and judgments of any government, quasi-government, statutory, administrative or regulatory body, court, agency or association by which ACTIVEDGE or the User are bound in any jurisdiction applicable to the access and use of the Platform ("Applicable Laws").
(b) Unauthorised Use – any activity that: (i) interferes with, disrupts, negatively affects or inhibits other Users from accessing or fully enjoying the Platform; (ii) introduces to the Platform any malware, virus, trojan horse, worms, logic bombs or any other programme that would otherwise result in any technical glitch, malfunction, failure, delay, default or security breach; (iii) attempts to gain unauthorised access, whether through password mining or otherwise, to other User Accounts, computing systems or networks connected to the Platform; (iv) undermines the security or integrity of the computing systems or networks on which the Platform is hosted; (v) attempts to modify, copy, reproduce, reverse engineer or decompile the Platform or the computer programs used to deliver the Platform; (vi) uses the User Account information of another person to access or use the Platform; or (vii) transfers access or rights to your User Account to a third party.
(c) Abusive Acts – any act that: (i) defames, abuses, extorts, harasses, stalks, threatens or otherwise violates or infringes the legal rights (such as, but not limited to, rights of privacy, publicity and intellectual property) of any other person; (ii) incites, threatens, facilitates, promotes, or encourages hate, racial intolerance or violent acts towards any other person; or (iii) harvests or otherwise collects information from the Platform about other Users including addresses, phone numbers, email addresses and credit card details.
(d) Fraud – any act that: (i) attempts to defraud ACTIVEDGE or any other person; or (ii) provides false, inaccurate or misleading information to ACTIVEDGE.
(a) You are solely responsible for all content or materials that you submit or otherwise upload to or through the Platform or to us (including any information contributed by you in respect of any blog, forum or chatroom, and any comments, feedback or ideas that you send to ACTIVEDGE) ("Contributed Content") and expressly agree not to submit or upload any
Contributed Content which:
(i)advertises or promotes any services or brands (with respect to you or any third party);
(ii)contains material that is defamatory, discriminatory, obscene, indecent, abusive, racist, offensive, harassing, violent, hateful, inflammatory or is otherwise objectionable or illegal;
(iii)you know not to be true and honest, or which spreads false or misleading statements;
(iv)you do not have the right to submit or upload, including where the content may infringe any Intellectual Property Rights of any party;
(v)impersonates any person or entity or otherwise associates, infers or misrepresents the User’s affiliation with a person or entity;
(vi)contains the personal details or confidential information of any third party unless that third party has expressly consented to such use and disclosure;
(vii)contains, or links to, viruses, corrupted data or other harmful, disruptive or destructive files;
(viii)constitutes unsolicited promotions, campaigning, advertising or solicitations, or other types of content which constitute "spam";
(ix)may expose ACTIVEDGE or other Users to any harm or liability of any kind; or
(x)is contrary to any Applicable Laws.
(c) You acknowledge and agree that some of your Contributed Content might continue to be publicly available on the Platform after your User Account is closed or otherwise terminated, subject to your right to have your Contributed Content removed upon request in accordance with Applicable Laws.
AVAILABILITY OF SERVICES, SECURITY
1.ACTIVEDGE shall make reasonable efforts to ensure that the Platform is available to you. However, access to the Platform may be disrupted from time to time due to necessary maintenance, technical issues, network and system overloads or events outside of ACTIVEDGE's control. ACTIVEDGE will use commercially reasonable efforts to avoid downtime of the Platform, but assumes no liability if the Platform or any part thereof is unavailable at any time or for any period.
2.You acknowledge and agree that you are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for antivirus protection and accuracy of data input and output, and for maintaining a means external to the Platform for any reconstruction of any lost data.
3.You acknowledge and agree that ACTIVEDGE shall not have any liability or be responsible in any way for: (a) your use of the internet to connect to the Platform or any technical problems, system failures or security breaches; (b) the hardware that you use to access the Platform (including in respect of viruses and malicious software, and any inappropriate material) and the integrity and proper storage of any of your data associated with the Platform that is stored on your own hardware; or (c) any fees you may incur in order to connect to the internet for the purpose of using or accessing the Platform.
4.You must immediately notify the ACTIVEDGE team in the event that you become aware of any part of the Platform malfunctioning or if you otherwise experience any material malfunction or other connectivity problem that adversely affects your access to or use of the Platform.
5.Users may also be required to download and install updates to the ACTIVEDGE App so as to maintain access to the Platform and its services. A User's failure to do so might lead to certain services offered on the Platform becoming temporarily inaccessible to the User until such update has been downloaded and installed.
INTELLECTUAL PROPERTY, USE LICENSE
1.ACTIVEDGE's ownership of the Platform
All of the patents, trademarks, logos, trade names, rights in domain names, copyrights, moral rights, design rights, database rights, rights in undisclosed or confidential information (such as know-how, trade secrets and inventions (whether or not patentable) and other similar intellectual property rights (whether registered or not)) and applications for such rights as may exist anywhere in the world (collectively, "Intellectual Property Rights") in the Platform and the material published on and through it (except the Contributed Content) are owned by ACTIVEDGE, its licensors and other providers of such material and are protected by Applicable Laws. You may not engage in any activity on or through the Platform, including transmitting or using Contributed Content, that infringes or otherwise makes unauthorised use of another party’s Intellectual Property Rights.
2.User's licence to use Platform.
(a) you are granted a limited, personal, non-transferable, non-sublicensable and revocable license to access and use the Platform (or any part of it or its contents) for your own personal use and may not copy, reproduce, republish, upload, re-post, modify, transmit, distribute or otherwise use the Platform (or any part of it or its content) in any way for non-personal, public or commercial use without prior written consent from ACTIVEDGE
(b) you may not remove or modify any copyright, trademark or other proprietary notices that have been placed in any part of the Platform; and
(c) you may not use any data mining, robots or similar data-gathering or extraction methods.
ACTIVEDGE reserves the right to monitor your use of the Platform and to alter or revoke your license or your access to the Platform at any time and for any reason. Your license shall terminate upon the expiry or termination of your User Account.
(a) By posting or otherwise providing Contributed Content, you grant ACTIVEDGE a non‐exclusive, royalty‐free, transferable, sub-licensable, irrevocable, perpetual worldwide licence and right to use (including commercial use), distribute, reproduce, display and otherwise make available such Contributed Content on and through the Platform (and across different media for any purpose) and you waive (and to the extent that you cannot so waive agree irrevocably not to assert) any and all moral rights to which you may be entitled anywhere in the world in respect of such Contributed Content.
(b) You represent and warrant that you own and control all of the rights to the Contributed Content, and have the lawful right to post or otherwise provide such Contributed Content on and through the Platform and otherwise provide ACTIVEDGE with such Contributed Content.
THIRD PARTY SERVICES AND CONTENT
In using the Platform, you may view content provided by third-parties, including links to web pages and services of such parties ("Third Party Content"). Unless expressly stated otherwise, ACTIVEDGE does not control, endorse or adopt any Third Party Content and has no responsibility for Third Party Content including material that may be misleading, incomplete, erroneous, offensive, indecent or otherwise objectionable in your jurisdiction.
Your dealings or correspondence with such third parties are solely between you and the third party. ACTIVEDGE is not responsible or liable for any loss or damage of any sort incurred as a result of any such dealings, and you understand that your use of Third Party Content, and your interactions with third parties, is at your own risk.
If you access the Platform through or using any services or software provided by third parties, you acknowledge and agree that ACTIVEDGE is not responsible or liable for any loss or damage of any kind incurred as a result of your use of such third party services or software.
LIMITATIONS OF LIABILITY, DISCLAIMER, INDEMNITY
1.Limitation of Liability
(b) Subject to the foregoing, to the maximum extent permitted by Applicable Laws:
(i) in no event shall ACTIVEDGE, its affiliates and its and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers and contractors (collectively, "Associated Parties") be liable for any:
(A) indirect or consequential loss; or
(B) loss of profit, business opportunity, anticipated savings, revenue or goodwill,
(a) To the maximum extent permitted under Applicable Laws, the Platform and any product, service or other item provided by or on behalf of ACTIVEDGE are provided on an "as is" and "as available" basis and ACTIVEDGE expressly disclaims, and you waive, any and all other warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title or non-infringement or warranties arising from course of performance, course of dealing or usage in trade. Without limiting the foregoing, ACTIVEDGE does not represent or warrant that the Platform is accurate, complete, reliable, current or error-free, or free of viruses or other harmful components.
(b) The features on the Platform that promote physical activity, nutrition or general wellness are for your informational purposes only and are not intended as medical advice or services, or for diagnostic or treatment purposes. Before engaging in any physical activity or making any changes to your diet or lifestyle, we suggest seeking advice from your relevant health care professional. Never disregard any advice from a health care professional because of something that you have read on the Platform. To the maximum extent permitted under Applicable Laws, ACTIVEDGE is not responsible or liable for any loss or damage of any sort incurred that result from your use of, or inability to use, the features of the Platform.
To the maximum extent permitted by Applicable Laws, you agree to indemnify and hold harmless immediately upon demand ACTIVEDGE and the Associated Parties from any claim, demand, lawsuit, action, proceeding, investigation, liability, damage, loss, cost or expense including reasonable attorneys' fees, in any way arising out of, in relation to or in connection with directly or indirectly:
(a) your use of, or conduct in connection with, the Platform;
(c) the Contributed Content you provide; or
(d) your violation of any Applicable Laws or the rights of any other person or entity.
You will provide ACTIVEDGE and the Associated Parties with any assistance that ACTIVEDGE and the Associated Parties reasonably requests in defending any such action or proceeding.
COMPLAINTS, GOVERNING LAW AND DISPUTE RESOLUTION
1.If you have any questions, feedback or complaints, please contact the ACTIVEDGE team at the following email address: Admin@ActivEdge.sg. Alternatively, you can contact the ACTIVEDGE team by completing a contact form (available at this webpage: http://www.ActivEdge.sg/Contact-us) or through the chat function on the ACTIVEDGE website.
1.FORCE MAJEURE EVENT
A "Force Majeure Event" means any event beyond ACTIVEDGE's reasonable control, including flood, extraordinary weather conditions or earthquake, or other act of God, fire, war, insurrection, riot, labour dispute, accident, action of government, communications, power failure, or equipment or software malfunction.
No waiver of any provision hereof shall be valid unless in writing and signed by the parties. Any failure to enforce any right or remedy hereunder shall not operate as a waiver of the right to enforce such right or remedy in the future or of any other right or remedy.
6.Relationship of the parties
7.Third party rights