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Frequently Asked Questions

Is ActivEdge free?

Yes it is. You can download ActivEdge from AppStore or GooglePlay.

However, you will only have access to limited features of ActivEdge. We strongly recommend upgrading to a paid subscription plan to fully experience ActivEdge

How do I cancel my plan?

If you're not satisfied with your ActivEdge experience, you can cancel your ActivEdge subscription plan at any time by sending  an email to admin@activedge.sg with your instructions. 

Our admin team will process your instructions immediately. No questions asked.

How fit do I need to be to access ActivEdge?

One of the best features of ActivEdge is that it always selects the right workout plan for you, no matter your fitness level. You can exercise at your own pace without compromising on results.

What devices can I use to access ActivEdge?

ActivEdge can be accessed on the following mobile devices:

For iOS - Apple iPhones only
For Android - Phones and Tablets. 

What equipment or preparation do I need for each ActivEdge workout?

ActivEdge home workouts do not require any equipment at all. Wearing shoes is advisable but not a must. All you need is space to move safely.

It’s important that you hydrate before and after your workout. You do not need any fancy beverage. Plain water will do the trick.

What are ActivEdge Points?

ActivEdge Points are assigned to every workout, split into 3 body categories - CORE, LOWER BODY, UPPER BODY.  

It is an indication of the intensity of the workout, and the emphasis on each body category.

The more challenging a workout is, the more ActivEdge Points are assigned to it. 

Accumulate ActivEdge Points to Level Up your status within the ActivEdge Community. 

How do I earn ActivEdge Points?

ActivEdge Points are automatically credited to your account after successfully completing a workout.

Your total ActivEdge Points can be viewed in your profile. 

What can I use ActivEdge Points for?

ActivEdge Points never expire and can be used to redeem lifestyle products as we develop ActivEdge further.

We ask for your patience as we roll out more exciting features.